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Open hours

Click here for term dates

Space 2
Building access: Monday to Friday 8.30am - 6pm 
Tech Store:  Monday to Friday 9am - 5pm

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Metronome
Building access: Monday to Friday 8.30am - 6pm*
Tech Store: Monday - Friday 9am - 6pm*
*Extended hours for degree students available during term-time (Metronome only). Click below for details:

View our opening hours

Students will not be able to book rooms or equipment outside of term-time, except by special request.

Contact us

The following details are for current Students & Staff only, please get in touch with NTU for all other enquiries.

Phone (during store open hours):
0115 848 6737 (Metronome Store) 
0115 848 6736 (Space 2 Store)

Email: 
cict.equipmentstore@ntu.ac.uk

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Need support with Connect2, booked equipment, or in Metronome or Space 2?
Raise a ticket on our Helpdesk.

Need support with anything else?
Contact DT - support@ntu.ac.uk

 

Useful links

Confetti Booking Policy
(New policy effective 24/11/25)

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General Behaviour Policies

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Metronome Booking Code of Conduct

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How To Use Connect2

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Frequently Asked Questions (FAQ)

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NTU Website

 

Announcements

Metronome will be closing at 6pm today (Friday 28 November 2025) due to staff shortages. If you have a booking this evening, someone will be in touch soon.

 

Both Tech Stores will be CLOSED on Wednesday 17 December 2025 (FE Inset Day) for maintenance. 

Help

To start, click 'Sign into your account' above.

If you are unsure how to book equipment, please refer to our How To Use Connect2 guide.

Make sure to check out our Frequently Asked Questions (FAQ) page before you get in touch.

If you're having any other issues with Connect2, speak to your tutor, or raise a helpdesk ticket.

Policies

Please make sure you have read the latest booking policy before you make a booking:

Confetti Booking Policy (New policy effective 24/11/25)

(Booking spaces or kit in Metronome? Please read our Metronome Booking Code of Conduct too)

 

Good to know:

You must have your Student ID Card to collect any booking, or to use a booked workstation/room in your own time.

Equipment must be collected from the relevant tech store, except by prior arrangement.

Equipment is to be returned to the Tech Store it was collected from no later than the end time specified in the booking.

Uncollected bookings are cancelled automatically 30 minutes after the booking start time, to ensure that everyone has fair access to equipment.

We will ask you to leave and come back later if you attempt to collect your booking more than 5 minutes before its start time, so that we have time to check and maintain equipment between bookings.

 

Equipment Booking Periods (Students)

Minimum resource booking period is 1hr.

Maximum resource booking period is 3hrs.

Video Equipment is bookable up to a maximum of 48hrs.

Content Creation equipment can be booked for up to 72hrs.

Bookings can only be made three weeks in advance of their start date.

Bookings can be extended beyond these limits by request only, back-to-back bookings will be cancelled.

 

Late Returns & Damaged Equipment

Repeated late return of equipment will result in a booking ban.

You can also be banned if:

  • Equipment is lost or damaged as a result of your carelessness or mistreatment
  • You are found to be abusing the system or rules.
  • You have breached the student code of conduct.